The use of chatbots is proliferating in all economic activities and has great potential in fields such as tourism (travel planning, offers of information and services at destination, etc.), but above all in the national and international hotel industry. A segment into which STAY is putting all its efforts, as visitors will see at their FITUR stand.

STAY’s goal is to link up a guest and hotel. This company is engaged in hospitality tech and focuses on the guest experience. It will be showing its chatbots and apps for hotels at the Trade Fair: through them, the company provides the most advanced options for customers to manage their stay at the hotel: online check-in, incident resolution, requests, bookings or chatting.

STAY was founded seven years ago and is currently present in 35 countries, with customers such as Meliá, Barceló, Palladium or Club Med; and has recently presented its chatbot for Facebook Messenger. The company began by developing mobile applications, to which it has recently added its chatbot proposal, which provides more benefits for both hotels and users.

The firm has developed a chatbot embedded within Facebook Messenger, permanently and automatically providing services for guests 24 hours a day, with total availability, convenience and speed in responding to any request, procedure or service.


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